Like we said just before, only you have the accessibility to void unused labels. But what helps make this reality worse is that you, the service provider, aren’t aware of it unless of course you are notified by customers (or many others in case of third-party shipments).
Considering the fact that an unused label is irrelevant for a shopper, LateShipment.com notifies you, prospects, on your behalf under ‘Fulfillment delay’.
If a label continues to be unused 3 times soon after it has been established since that most very likely suggests a delay in transport. For that reason, your customers are now notified via e mail and SMS of the probability of a hold off. If the buyer has canceled their order and the delay turns out to be an unused transport label, you can then carry on to void it instantly.
Which is not all! You can also enable your assist reps to established up trigger notifications beneath ‘Unused Shipping and delivery Label’ on their help desk platform. This can make it even simpler to alert/inform their inner group if shipping labels continue being unused.
The ideal component is, LateShipment.com displays your shipping and delivery invoices frequently. If at all, your assert to void a transport label hasn’t been refunded however, we will recover them for you and deposit the income directly into your account. Our techniques have escalation procedures constructed in and we have an skilled crew to abide by up and dispute any denied statements to make sure maximum refund recovery.